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Issue 6

Issue 6 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011

Focus Areas

Cover Stories

Risk and reward

Jack McNamara explains to FST how a risk-based approach to compliance process has allowed Merrill Lynch to get on top of its SOX requirements.

A new industry playing field

FST’s Leslie Knudson meets Gregor Bailar, former CIO of Capital One, who explains how innovation is spurring a transformation of the industry.

Why pricing strategies matter

FST’s Leslie Knudson speaks with Lars Tonnesen, SVP of Pricing Strategy at Wachovia, about the all-important notion of pricing within the...

Vendor Perspectives

Industry Analysts

  • Keep on moving

    Lyndon Bird of the Business Continuity Institute looks at the need for comprehensive BCM plans.
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  • Lessons from the subprime crisis

    Financial institutions need to take a fresh look at their compliance departments – today, says James Bruce Jr.
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  • Successful call center technology

    Offshoring can cut costs in call centers but history shows this is not necessarily the recipe for building long-term market share, says David Butler, National Association...
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  • Speakeasy

    As voice recognition technology has flourished in the customer-facing environment, FST catches up with Dr Mark Randolph who explains the role VoiceXML is playing in...
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Executive Interviews

Spreading the risk

The Risk Management Association (RMA) is a not-for-profit international industry association, specializing in promoting sound risk management principles. FST interviewed its new CEO, Kevin Blakely, who outlined his plans to promote better risk man...
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Customer satisfaction is key

An interview with Michael Marcellin, Vice President of Global Product Marketing, Verizon Business.
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Comply or die

Kelly Trammell, Managing Director of Sheshunoff Management Services (SMS), explains how the financial institutions can ensure that they don’t fall foul of today’s regulations.
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Financial Services Technology Summit 2010

Financial Services Technology Summit 2010
10th - 12th October 2011

The Financial Services Technology Summit in October 2011 will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.