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Issue 6

Issue 6 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
Customer Experience
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Customer Experience

A new industry playing field


FST’s Leslie Knudson meets Gregor Bailar, former CIO of Capital One, who explains how innovation is spurring a transformation of the industry.

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Integration and business intelligence with no barriers


Information Builders was founded with a very simple mission: to help organizations access all of their information and deliver it to anyone who needs it. With our simple and agile business intelligence (BI) and integration solutions, that mission has

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Take customer relationships off hold


By Eric Camulli, Director of Technology, Virtual Hold Technology

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Investment management: Why relationships still matter


Effective relationship management is fundamental to profitability and competitive differentiation says Jason Rushforth of Pivotal CRM.

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The Real Value of Outsourcing IT in Financial Services


Richard Smith, Vice President of CRM Strategy at Green Beacon Solutions, offers advice on getting the most out of handing your IT operations over to a third party vendor

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