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The Magazine

Issue 5

Issue 5 E-magazine
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Blog

Where our team of guest writers discuss what they think about the current FST US Issues.

Paul Styles
Product Manager, ACI Worldwide

Europe’s SEPA initiative: The challenges ahead

Paul Styles, Product Marketing Manager for Wholesale Payments at ACI Worldwide discusses the challenges that lie ahead.
29 Jul 2010
Customer Loyalty
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Customer Loyalty

Streets ahead


Founded way back in1792, Boston-based State Street is one of America’s oldest companies.

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Customer-centricity: a new marketing revolution


Responsible, data-driven multi-channel marketers generate sales by finding new customers. How do they do it? By delivering relevant messages just when prospects are ready to buy.

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A sound investment


Calamos Investments supports complex relationship structures and multiple lines of business with Pivotal CRM

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IP, Virtual, & Consolidated: The new standard in financial services contact center technology


Your financial services call center is obsolete if it isn’t IP, Virtual, and Consolidated. This article highlights the benefits of the new generation of contact center technology for contact center managers, agents, and customers.

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From Box Tops to Databases — Loyalty Programs Boost Results


By Dennis Driscoll, Vice President/Loyalty Services, Fidelity National Information Services, Inc.

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