Saturday, February 11, 2012
"Financial Service Technology America, today's latest financial news now..."
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Gold Sponsors
Learn about Microsoft's business units and Board of Directors, get contact information, locate a sales office, find out how to participate in the Microsoft Vendor Program, or view our latest advertisements.
Read More
Silver Sponsors
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets.
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Blog
Spencer Green
Chairman, GDS International
Chairman, GDS International
Sales and the 'Talent Magnet'
A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?24 May 2011
White Papers
- HDFC Bank: Multichannel Integration
- Solution for the Shrinking Mainframe Batch Window
- Cost out from financial software product lifecycle
- Paetec - More than Money
- Risk Management Systems
- TUI Travel - Developing A Leading Edge Treasury System
- Marquis - 10 Keys to Success with CRM
- Building a strong business with ACL
- AimPoint - Next-Generation Secure Web Gateways
- Untapped Market for Mobile Banking Among Offline Consumers
Focus Area: Call Centers & CRM
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Call Centers & CRM
Rising to the challenge of CRM
Deploying CRM effectively can be a daunting task at the best of times, but how do you tackle the increased challenges when your project is resultant of two large financial institutions merging?
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Contact Center On-Demand for Enterprises
Business is Changing. Can Your Contact Center Change With It?
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9 Billion emails will be sent this year!
Are you sure all your customers are getting a response?
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Workforce Management: Five Ways to Achieve Service Excellence for Your Financial Institution
A powerful workforce management system is key in helping your contact center provide the level of service you need through accurate contact forecasting, effective planning and agent scheduling efficiency
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Contact Center Business Solutions: Protecting ROI by Ensuring Customer Experience
Introduction: Protecting ROI.
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