"Financial Service Technology America, today's latest financial news now..."
New Account

The Magazine

Issue 7

Issue 7 E-magazine
  • Previous Issues

Sponsors

Gold Sponsors
Silver Sponsors
Gold Sponsors
Silver Sponsors

Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
Better Customer Experience
2 of 3 Previous | Next
Better Customer Experience

Virtual queuing


Self-service strategies have helped increase efficiency for both banks and customers alike. But it can also be taken too far. In some instances, self-service strategies may cause customer frustration when they get the feeling that you’re throwing eve

No Comments

Seeing a “sales uplift” in banking


Targeting in-branch customers through a specialist sales application will allow you to determine audiences and create better customer satisfaction, says Bob Brittan.

No Comments

It’s a small world after all


As businesses are getting bigger, the world’s feeling smaller – but certainly not simpler. To ensure bigger is actually better, financial services firms should use client relationship management to maximize the opportunities and minimize the growing

No Comments

Why banks must fix their pricing process


The last nine months have been difficult for US banks and finance companies, with market conditions causing executives to significantly lower future performance expectations. FST spoke with Frank Rohde of Nomis Solutions about what banks can do to we

No Comments

Finding a pricing optimization solution


A case study by Tom Schwartz, Vice President of Profitability Analytics for AmeriCredit

No Comments
2 of 3 Previous | Next