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Issue 5

Issue 5 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
Customer Loyalty
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Customer Loyalty

The Key to a Successful Loyalty Program


The loyalty market has reached a state of maturity in a variety of sectors, including the travel, IT and finance sectors. Today, few loyalty programs can claim true competitive differentiation.

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Cultivating a global brand


Jason Rushforth, VP of Global Financial Services at Pivotal CRM, took time out from the summit to talk customer relations in an exclusive interview with FST.

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Service is key


Keeping your customers loyal and coming back for more is the name of the game in business – particularly in the financial services sector. With Fidelity National Information Services’ Dennis Driscoll and Jef Harris, International Customer Loyalty Programs.

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