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Issue 3

Issue 3 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
Customer-centric Technologies
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Customer-centric Technologies

Final word Competitive intelligence


Srikanth Chari explains how to track your competitors and uncover their not so hidden secrets.

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Analyst’s viewpoint The need to innovate


Tower Group’s Jim Eckenrode takes a look at differentiation and innovation in banking.

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The Hispanic Market: Key Considerations for Businesses


Have you noticed the rapidly growing baby elephant in the room?...it’s name is “El Mercado Hispano”—the Hispanic market.

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United thinking


OneUnited Bank is the US’s largest African American owned bank, and serves urban communities in LA, Miami and Boston, as well as offering a nationwide internet banking service. FST spoke to CIO James Barry

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Spreadsheet SOS


Nobby Akiha outlines how to regain control of the figures – before customers defect and the authorities wade in.

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