As security re-emerges as a corporate priority following the WikiLeaks DDoS attacks and other recent events, how are financial institutions responding?
Complete end-user service alignment: IT’s bottom line value to the business
Ed Hallock explains why focusing on the end-user experience is the key to IT service alignment.
Keys to success with CRM technology
Jay Kassling talks openly about how Customer Relationship Management (CRM) can benefit from improved CRM technology.
Leveraging pricing excellence in the new era
Regulatory changes and a shifting competitive landscape make it increasingly important to adopt a customer-centric pricing strategy. Frank Rohde explains how Nomis’ pricing solutions anchor profits in dynamic markets.
Pay now, pay later
With all the new payment options available – such as mobile and contactless payments – it is unlikely that a financial institution is going to have the ability to support them all. Assuming that is true, the question becomes: where is the right place to focus? James Poteet explains.
From geek to green: Why composite application development will fuel financial recovery
Tom Crawford explains to FST how IT and business users can collaborate and utilize business technology solutions to take advantage of the green shoots of recovery.
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