Smartphones and social media sites pose a series of challenges - and opportunities - for the financial industry.
Executive Interviews
Securing the smarter planet
Al Zollar, General Manager IBM Tivoli Software, discusses building security into the fabric of the IT infrastructure.
A game of risk?
Placing greater cultural importance on the implementation of enterprise risk management is an important step in an organization’s growth and security, argues Tom Bolger.
Complete end-user service alignment: IT’s bottom line value to the business
Ed Hallock explains why focusing on the end-user experience is the key to IT service alignment.
Keys to success with CRM technology
Jay Kassling talks openly about how Customer Relationship Management (CRM) can benefit from improved CRM technology.
Leveraging pricing excellence in the new era
Regulatory changes and a shifting competitive landscape make it increasingly important to adopt a customer-centric pricing strategy. Frank Rohde explains how Nomis’ pricing solutions anchor profits in dynamic markets.
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