CONTENT MANAGEMENT

Investigating the ECM market
FST speaks with Jim Murphy, Research Director at AMR Research, about the dynamic enterprise content management (ECM) vendor landscape and the business drivers calling organizations to adopt an effective ECM strategy.
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ECM: The next big thing?
As companies produce and need to manage more digital content, demand for enterprise content management solutions are on the increase, says Datamonitor technology analyst Alaa Owaineh.
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Keeping your paperwork in order
Managing the silos of paper-based and electronic documents that the financial institutions hold is becoming a greater challenge every year. In order to find out more, FST talks Document Output Management (DOM) with Adobe’s Chip Greenlee.
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Bringing financial documents to life: improve how information is shared, consumed and managed
Information overload Today’s financial institutions are awash in information – unstructured content stored in repositories and file servers and structured data in relational databases and legacy/mainframe systems.
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Customer contact: enhancing transactional communications
Customer statements and bills are the highest visibility touch you have with your customers. As a result, they have great scope and importance when you consider the critical role they play in company performance, the costs and constraints surrounding their production, and the vital contribution they can have in building stronger profitability.
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Enterprise Content Management: getting started
CM Mitchell Consulting Corporation
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Extending the value of Financial Services documents
Financial services organizations are significantly changing the way they use documents—driven by four converging trends. In response, innovative Integrated Document Solutions are now being adopted. By Craig Smith
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