Christopher Perretta
CIO, State Street Corp.
Investing in the future

Ben Bernanke
Chairman of the Board of Governors, US Federal Reserve System
Trying times

Kurt Woetzel
CIO, The Bank of NY Mellon
Major merger work

Nirup Krishnamurthy
EVP and CTO, Northern Trust Bank
Feeling the change

Paul De Graaff
SVP and CSO, AIG
Knowing the risks

Michael Osterman
President, Osterman Research
Locking the inbox

BETTER CUSTOMER EXPERIENCE

The truth about pricing optimization
Two years ago few banking executives had heard of pricing optimization, but today many are actively using or evaluating it for strategic advantage. FST spoke with Dr Robert Phillips to uncover key information and debunk some myths.
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Taking care
FST catches up with Michael Marcellin of Verizon Business, to find out about the latest trends in customer care and what they mean for the industry.
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MEDIA PARTNERSHIP

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