Susquehanna International Group Utilizes Tidal Software

The Susquehanna International Group of Companies (SIG) has for the last six years deployed Tidal’s Enterprise Scheduler to manage the company’s business processes across a growing number of servers. As one of the largest privately held financial institutions in the world, SIG conducts fast, accurate tracking of the latest trends and developments in trading and market making, institutional sales, research, private equity, venture capital, and investment banking – all on a global basis.

Growth has spawned a complex, diverse data center environment with servers being added each year. Realizing that only automation could provide the smooth data flows necessary for accurate transactions, SIG engaged Tidal’s sophisticated enterprise scheduler to manage the many processes that occur 24 hours a day. The Tidal solution connects over 1,500 agents to a single scheduler master, which runs on Linux. SIG maintains data centers in both the U.S. and Ireland, which has made Tidal’s ability to provide a single point of control invaluable.

“We have financial obligations to make markets in certain marketplaces,” said Ron Morrill, SIG’s operation services manager. “There are many production-critical applications such as real-time trading and market data applications, as well as position analysis and position management applications, that led us to standardize on Tidal’s job scheduler for its broad coverage and enterprise functionality. Creating this standard has allowed us to develop efficiencies that lead to very high service levels.”

Because SIG deals in the financial world, the nature of its business is time sensitive and has rapidly expanded. Tidal has been able to scale up to meet all of the demands of the very stringent SLAs SIG maintains.

“The stability that Tidal helps us to achieve is critical to maintaining our aggressive service levels,” said Morrill. “The return on our investment is evident on a daily basis. We have saved countless hours over the past six years using Tidal’s job scheduling solution to automate our jobs across diverse systems. We automatically know when potential threats to our business processes arise because Tidal’s job scheduler monitors every step.”

To learn more evaluating enterprise job schedulers, please visit http://www.tidalsoftware.com/jobscheduling_FST.html

About Susquehanna International Group of Companies (SIG)*

Founded: 1987

Headquarters: Bala Cynwyd, PA

www.sig.com

The Susquehanna International Group of Companies (SIG) is one of the world’s largest privately held financial firms servicing major securities markets and institutional clients worldwide. An innovator with options and derivatives, SIG leverages its quantitative applications to maintain its renowned liquidity provision and execution capabilities in a broad range of equity, fixed income, and commodity products. SIG includes affiliated entities specializing in institutional sales and trading, research, investment banking, private equity, and venture capital. SIG employs more than 1,500 individuals located in North America, Europe, Asia, and Australia.

Susquehanna International Group’s Business Processes Rely on Tidal Software

An important element in SIG’s decision to standardize on Tidal was the support for legacy systems as well as support for the many other systems in SIG’s IT environment such as Microsoft Windows, LINUX, and other UNIX platforms.

“SIG has many different production operations that support financial activities such as the trading of options, equities, and fixed-income instruments. Those processes are not the same from one marketplace to another, which adds to the data center complexity.” said Thomas Hooker, Tidal’s vice president of marketing. “Also, as a well established business, SIG had considerable investments in legacy systems. These systems were working quite well for them, and SIG wanted a job scheduler that could accommodate this environment.”

“Tidal’s willingness to work with us to support all our varied legacy systems was an important element in our decision to standardize on their solution,” said Morrill. “Tidal continues to enhance the product, illustrating to us a deep commitment on their part to remain a leader in the emerging market of data center automation.”

About Susquehanna International Group (SIG)

SIG makes markets in more than 5,000 NASDAQ securities and provides specialized execution services for individual equities, including their direct access platform and algorithmic trading solutions. Distinguished by a time-tested understanding of options pricing, trading dynamics, and market structure, SIG is a specialist in approximately 600 equity options and 45 index options. SIG also trades a variety of fixed income products including agency and corporate debt, emerging markets and municipal bonds, and U.S. Treasury instruments and related products. As a market maker in commodities in offices throughout the world, SIG is active in the options and futures markets and provides liquidity across all financial products including agriculture, metals, and energy. For information visit http://www.sig.com.

About Tidal Software

Tidal Software is a leading provider of application scheduling and performance management software that radically simplifies IT operations by automating and integrating performance and process management. Tidal’s solution puts IT operations management into the business process using new levels of automation, visibility, and control over systems. Tidal makes applications such as SAP®, PeopleSoft®, and Oracle E-business Suite™ more efficient, reliable, and secure to return greater business value. Tidal also gives IT deep visibility into and precise control over new SOA-based composite solutions consisting of packaged applications and custom components in Java and .NET. General Mills, HP, ING Direct, Microsoft and T-Mobile are among the Tidal customers who use Tidal to reduce operational costs by running IT at higher efficiency rates and containing overall data center footprints. Privately held, Tidal is venture-backed by Kleiner Perkins Caufield & Byers, Novus Ventures, Panorama Capital, and VantagePoint Venture Partners. For more information, contact Tidal Software at 1 (877) 55-TIDAL or visit www.tidalsoftware.com.

*Susquehanna International Group, LLP and its affiliated entities are often referred to as the Susquehanna International Group of companies or SIG. The Susquehanna International Group of companies is comprised of several legally distinct trading and investment related entities under common control, including Susquehanna Financial Group, LLLP, Susquehanna Investment Group, Susquehanna Capital Group, SIG Brokerage LP and Susquehanna Fixed Income, LP.